Privacy Policy - Ockendon Station Taxis

Business Information

Business Name: Ockendon Station Taxis

Address: Ockendon Train Station, RM15, United Kingdom

Email: bookings@ockendonstationtaxis.co.uk

Service Area: South Ockendon, Thurrock and surrounding areas

1. Terms & Conditions

By booking or using our services, you agree to the following terms. Ockendon Station Taxis provides private hire taxi services for local journeys, station pickups and airport transfers.

All bookings are subject to availability and confirmation.
Customers must provide accurate pickup, drop-off and contact details.
Fares are agreed at the time of booking or based on standard pricing.
Pre-booked journeys should allow sufficient time for travel conditions.
Drivers reserve the right to refuse service in cases of unsafe behaviour.
Passengers are responsible for their belongings during and after the journey.

2. Privacy Policy

Ockendon Station Taxis is committed to protecting your personal data in accordance with UK data protection laws.

We collect contact details such as name, phone number and booking information.
This information is used solely for providing taxi services and handling enquiries.
We do not sell, rent or share your personal data with third parties.
Your data is stored securely and only retained as long as necessary.
You may request access to or deletion of your personal data at any time.

3. Cancellation & Refund Policy

We aim to provide a reliable and fair service. Refunds and cancellations are handled as follows:

Cancellations made with reasonable notice may be eligible for a refund.
Last-minute cancellations or no-shows may not be refundable.
If we are unable to fulfil a confirmed booking due to our fault, a full refund may be issued.
Refund decisions are made fairly based on the individual circumstances.

4. Cookie Policy

This website uses cookies to improve performance and user experience.

Cookies help us understand how visitors use our website.
We may use analytics tools such as Google Analytics.
Cookies do not store personally identifiable information.
You can disable cookies through your browser settings.

5. Contact

For any questions regarding these policies or your data, please contact: